Privacy Policy

Effective Date: 10/26/2025

This Privacy Policy explains how TriCity Lung & Sleep (“we,” “our,” or “us”) collects, uses, and protects information when you visit our website and online services (the “Site”). This policy applies only to our Site and non-clinical online interactions. It is separate from our Notice of Privacy Practices (HIPAA), which describes how we handle protected health information (PHI) in the course of providing medical care.

Information We Collect

• Information you provide: contact details you submit via forms (e.g., name, email, phone), messages you send us, and preferences you share.
• Automatic/technical data: IP address, device and browser type, pages viewed, referring pages, and general location (via analytics or server logs).
• Cookies & similar technologies: used to improve performance, remember preferences, and understand how visitors use our Site. You can manage cookies in your browser settings.

How We Use Information

• To operate and improve the Site’s functionality and user experience.
• To respond to inquiries, schedule or coordinate services, and communicate with you.
• To analyze Site performance and security (e.g., detect, prevent, or address technical issues).
• To comply with applicable laws, regulations, and law enforcement requests.

When We Share Information

We do not sell your personal information. We may share limited information with:

• Service providers who help operate our Site, analytics, security, or email communications—only as needed to perform their services and under appropriate safeguards.
• Legal or safety purposes when required by law, regulation, subpoena, or to protect the rights, property, or safety of our patients, staff, or visitors.

Patient Portal & Medical Information

Messages and data submitted through our Patient Portal are handled by the portal’s secure platform and governed by our clinical policies and Notice of Privacy Practices (HIPAA). Please do not submit confidential medical details via general website forms or email.

Cookies, Analytics & Do-Not-Track

• We may use analytics tools to understand how visitors use our Site and to improve performance.
• You can manage cookies through your browser settings; disabling certain cookies may affect Site functionality.
• Our Site may not respond to “Do-Not-Track” browser signals due to a lack of industry standardization.

Third-Party Links

Our Site may link to third-party websites (e.g., hospitals, patient education, maps). We are not responsible for the content or privacy practices of those sites. Review their policies before providing any information.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect information collected on our Site. However, no method of transmission or storage is 100% secure; please use the Patient Portal for any clinical communications.

Your Choices

• Update your browser settings to block or delete cookies.
• Contact us to update or correct contact information you’ve submitted.
• Opt out of non-essential email communications by following unsubscribe instructions when available.

Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us via the Site, please contact us to request deletion.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates the most recent revision. Material changes will be reflected on this page.

Contact Us

For privacy questions related to this Site (not clinical records), contact:

• TriCity Lung & Sleep, 3720 Katalin Ct, Ste 100, Bay City, MI 48706
• Phone: 989-778-1425  |  Fax: 866-287-5136
• Patient Portal (clinical communications): Access Portal

For how we protect health information as a medical provider, please see our Notice of Privacy Practices (HIPAA).